Customer Request Form

Only one request per form please – multiple requests in one form may result in delays

Report to Council an issue or problem you would like help with by completing our Customer Request form.

*denotes mandatory field

Preferred method of contact:



The suburbs listed in the above drop down are suburbs within the Newcastle Local Government Area. If you live outside the Newcastle LGA choose 'Other'.

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One request per form


















For waste related requests, please click here
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Privacy Disclaimer

We are committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and our Privacy Management Plan.

Purpose: We will use the information to process your request.
Intended recipients: Authorised City of Newcastle Officers and its contractors or agents.
Supply: Voluntary.
Consequence of non-provision: We may not be able to process your request.
Storage and security: Information will be stored in accordance with City of Newcastle’s Records Management Policy.
Access: Contact us by phone on (02) 4974 2000 or attend the City Administration Centre.

* denotes mandatory fields

Privacy Disclaimer

The City of Newcastle (282 King Street, Newcastle) is committed to protecting your privacy. We take reasonable steps to comply with relevant legislation and Council's Privacy Management Plan.

Purpose: Council will use the information to process your request.
Intended recipients: authorised Council Officers and its contractors or agents.
Supply: voluntary.
Consequence of non-provision: Council may not be able to process your request.
Storage and security: information will be stored in accordance with Council’s Record Management Policy.
Access: by contacting Council by phone on (02) 4974 2000 or attending Council.

- See more at: http://www.newcastle.nsw.gov.au/council/contact_us/customer_request_form#sthash.LJfCjlVh.dpuf