Flooding - Be Prepared

Know what to do before, during and after a flood

What to do before a flood

• Know where it floods in your neighbourhood by identifying drains and the local waterway
• Be aware of your transport routes and plan alternative routes to avoid flood prone areas
• Discuss your flood risk with neighbours
• Use the interactive map to identify your flood risk
• Sign up for the Flood Alert Service
• Visit the SES flood website for information on how to prepare for a flood
• Keep informed via ABC Radio Newcastle, the BOM website and social media

What to do during a flood

• Check the BOM website for updates on flood warnings in your area
• Stay indoors and listen to your ABC Radio Newcastle
• Make contact with your neighbours and share information
• Never walk or drive through flood water
• If your home is damaged or flooded call SES on 132 500
• Take the advice of the NW State Emergency Service SES if an evacuation order is given

What to do after a flood

• Make contact with your home insurer if flood damage occurred
• Clean up your property and put waste at the kerbside for collection by City of Newcastle
• Contact City of Newcastle if you have trees that are damaged by the event and require lopping.